Refund policy

Last updated: August 2026

14-day money-back guarantee

If CursorFocus is not right for you, request a full refund within 14 days of purchase. No questions asked within that window.

How to request

  1. Email [email protected] with the subject “Refund request”.
  2. Include your purchase email and order number / payment reference if you have one.
  3. Do not paste your full license key in public tickets if avoidable; purchase email is enough for us to locate the order.

What we do

  • Confirm the purchase is within 14 days (or review case-by-case after that).
  • Refund via the original payment method (once Stripe/checkout is live) or the method you paid with for manual sales.
  • Revoke the license so it can no longer activate. Active seats stop on next validation.

After 14 days

Refunds are handled case-by-case. Technical failures we cannot resolve may still qualify — email support with details.

Also see Terms of Service §7.